Pharmacy Procedure Manual

Benefit of Policies and Procedures Policies and procedures benefit pharmacy practice by providing standards for the way the pharmacy operates. This document lists the functions of pharmacy technicians for daily activities and other special operations that might be seen on the job. This list of functions becomes valuable when an unusual or infrequent situation occurs so one can refer to the policy to see what should be done. These documents also help communication within the department because employees have a standard to use and dont have to rely on their memories or that of someone else. Policies and procedures can help to coordinate resources such as personnel, supplies and equipment to reduce waste and unnecessary work. The policy and procedure manual is also useful when orienting a new pharmacist or technician by providing a standardized reference. Policy and procedure manuals can eliminate initial complications and confusion associated with learning a new job. Many employers require new employees to review the policy and procedure manual to facilitate this process. Policies and procedures can help promote safety in the workplace. Sample documentation forms to record safety measures that will protect the employees and the patients are found in the policies and procedures. When safety is an issue, an employee should always refer to the policy and procedure manual. This manual was designed to serve as a template, or guide, in the establishment of pharmacy-specific policies and procedures, and may not be inclusive for all pharmacy practices. The manual was created to be adapted by each pharmacy to fit its particular set of guidelines and services. Each pharmacy is encouraged to have personal legal counsel review their policy and procedure manual for legal accuracy and thoroughness. The information included on the diskette enclosed is provided in a Microsoft Word 97 format with a file name of a:Pharmacy Technician Policy & Procedure Manual.doc. Please feel free to add or delete text of the manual when appropriate. The author has attempted to make this manual as user friendly as possible.