Performance Problem Solving

Many if not most managers are very effective in letting associates know what performance problems exist but rather ineffective in helping them determine why those problems exist. To put it differently, managers are strong in problem identification but weak in problem analysis. Frequently staff members complain about Management By Objectives systems by saying that they may be criticized for the occurrence of problems that are beyond their control. To be most effective in evaluating and solving performance problems, managers need to determine why the problems occurred. This system was designed to help managers determine why performance problems occurred and then to develop change strategies to solve those problems.