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James A. McCain, Ph.D.
Accredited Associate of the
Institute for Independent Business
Member of the
Executive Councellor Guild
All Business Advisor
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Mechanics quality
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An excel spreadsheet that tracks comebacks, complaints and quality issues in the service department.
$29.99
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The purpose of this procedure is to establish a method of formally tracking comebacks in the Service Department by technician. This data will provide a factual method to evaluate the quality of work done by each technician. Word companion to spreadsheet.
$29.99
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