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An excel graphing tool for tracking 1-line ro's in a multi-dealer auto family.
$29.99
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A 21-point vehicle inspection checklist in word format.
$29.99
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A 35-point vehicle inspection checklist in word format.
$29.99
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A loaner-car agreement form in word format.
$29.99
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A procedure for addressing diagnostic time with a customer in word format.
$29.99
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A workflow diagram in Visio format which also identifies possible failure points and corrective actions.
$29.99
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An example of an incentive program for technicians in the service department--Word format.
$29.99
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A technician productivity form comparing flat rate hours to actual hours. Word format.
$29.99
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A sample gross margin survey by repair order for parts, service and customer satisfaction--Excel format.
$29.99
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A sample document in word format that provides an audit summary of the processes in the service department.
$29.99
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A pictorial of the repair process scheduling procedure.
$29.99
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A customer return log in Word format that tracks comebacks and corrective actions.
$29.99
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A second example of a return and comeback log in word format.
$29.99
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The purpose of this procedure is to define the steps in the processing of Repair Orders for Service departments in word format.
$29.99
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A sample service department budget in excel format.
$29.99
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This standard procedure defines the basic function, reporting relationships, requirements, duties, responsibilities, and measures of performance of the functional position of Service Technician for the company. A job description in word format. 7 pages.
$29.99
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The purpose of this standard procedure is to describe the process of manually tracking the efficiency of labor at an auto dealership in word format.
$29.99
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A visio diagram of repair orders in a shop without problems or corrective action.
$29.99
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A sample technician efficiency tracking tool in excel format with graphs.
$29.99
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An excel spreadsheet that summarizes general shop efficiency with hours, dollars, etc.
$29.99
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Technician evaluation form in excel format.
$29.99
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Ecommerce Solutions by Mountain Media