Credit & Collections Procedures

Accounts Receivable Call Worksheet - Word

A telephone call sheet for collecting accounts receivable that are past due.

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Accounts Receivable Turns

A worksheet for calculating the AR turns in a company.

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Call List Hold Report

A spreadsheet for tracking AR collections and credit hold.

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Call Script

The first call made primarily to the retail customer or commercial customers with problematic payment histories, excluding customers whose payment history is prompt, should be five days after the invoice has been sent.

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Collection Procedure

A good collection procedure is as essential as the actual sale for the profitability of the company. Slow paying customers create significant cash flow problems as well as costing the company time and money to make the collection and, when applicable, interest expense on borrowed working capital. Regardless of the potential profit of a sale, if the company fails to collect, we all lose!

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Collection Procedure 2

1.1 This procedure establishes policies and procedures that are designed to improve cash flow and collection rates and to reduce the number of accounts that are turned over for collection or written off as bad debt. Keeping accounts receivable current, increases the availability of working capital and reduces the need for outside financing to a minimum.

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Credit and Collection Procedure - PDF

TABLE OF CONTENTS Section Title Section Introduction .. 1 New Customer Account Application. 2 Credit Terms and Collections ... 2 Account Receivables Aging ..... 3 Call List 4 A/R Call Workflow 4 COD/Credit Hold Report 5 Credit Exception Report 5 Expected Payment Report 6 Account Receivables Call Worksheet . 6 PFI (Plan For Improvement) . 7 Alternative to Accounts Receivables ... 8 Standard Procedure....... 8

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Credit and Collection Procedure - Word

TABLE OF CONTENTS Section Title Section Introduction .. 1 New Customer Account Application. 2 Credit Terms and Collections ... 2 Account Receivables Aging ..... 3 Call List 4 A/R Call Workflow 4 COD/Credit Hold Report 5 Credit Exception Report 5 Expected Payment Report 6 Account Receivables Call Worksheet . 6 PFI (Plan For Improvement) . 7 Alternative to Accounts Receivables ... 8 Standard Procedure....... 8

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Terms Letter

A sample form for extending credit terms to customers.

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